NPM Launch Event Programme


0830 – 0915



All delegates to be seated


Arrival of Guest of Honour, Prime Minister Lee Hsien Loong

0935 – 1005

Opening Address by Prime Minister Lee Hsien Loong

1005 – 1030

Networking Break

1030 – 1105

Keynote Address

Getting employees engaged to drive better returns and value-add to the bottom-line



-          James Lim, President (Greater Asia), Becton Dickinson


Session Synopsis

As a CEO or business leader, the only thing you really have is your employees’ commitment and engagement.  This cannot just be one of the issues on the business agenda, but something that is the core of every business.  Engaged employees have been known to contribute more by way of developing new business ideas, revamping processes and demonstrate willingness to be cross-trained, thereby increasing productivity at the workplace.  What can companies do to better engage their employers to achieve higher productivity?


1105 – 1200

Panel Discussion



-          Professor Annie Koh, Vice President, Business Development and External Relations, Singapore Management University



-          James Lim, President (Greater Asia), Becton Dickinson and Company

-          Amanda Goh, Managing Director, Edelman Singapore 

-          Leong Chee Tung, Manager (Singapore and Southeast Asia), Gallup

-          Joseph Foo, Founder & Executive Chairman, Jason Marine Group Ltd

-          Alex Hungate, President & CEO, SATS


1200 – 1300


Breakout Session 1

1300 – 1530

Technology & Innovation Track:  Turbo-charging SMEs to their next growth phase



-          Saw Ken Wye, Councillor, SiTF and CEO, Crimson Logic



-          Lilian Koh, Chairman and Chief Executive Officer, iAPPS Pte Ltd

-          Yeo Kim Meng, Senior Channel Manager, Enterprise, Motorola Solutions Singapore

-          Pradeep Pant, President, Pant Consulting Pte Ltd



Session Synopsis

Most companies equate technology as the key driver of innovation.  While that is true in that there are now more cost-effective IT solutions which do not require significant investment (e.g. cloud-based solutions, software-as-a-service) which could help SMEs become more efficient, there are other ways that SMEs could also structure their operations to create greater opportunities for product and business model innovation.  This session will feature industry practitioners who have leveraged both technology- and process-centric approaches in sustaining innovation in enterprises.


Breakout Session 2

1300 – 1530

Personal Mastery: How applicable is personal mastery in today’s fast changing environment?



-          Dr Richard Arvey, Professor and Head of Department (Management & Organization), NUS Business School, National University of Singapore



-          Gilbert Tan, Chief Executive Officer, e2i

-          Laletha Nithiyanandan, Managing Partner, Talent Design Potential

-          Nigel Vsandh, Rooms Division Manager, Bay Hotel Singapore

-          Phan Yoke Fei, Group Human Resource & Administration Head, Auric Pacific Group



Session Synopsis

The concept of personal mastery is necessary for organizations to encourage and facilitate learning throughout all levels so that their employees can adapt in an ever-changing and dynamic world. With the rapid pace of technological change and evolution of new business models, how can SMEs ensure that their employees are incentivized to maintain their relevancy by training for new skills?  Singapore was recently quoted as having lost $280m in lost productivity due to poor matching of individuals with the right skills sets to the appropriate jobs.  How can SMEs utilize their employees more effectively against a backdrop where individuals are concerned about how their jobs may be affected by technology and offshoring options?


Breakout Session 3

1300 – 1530

Consumer Track: Shaping Consumer Behaviour for Enhanced Efficiency



-          Dr Chung Tuck Siong, Assistant Professor, Division of Marketing and International Business, Nanyang Business School, Nanyang Technological University, Singapore



-          B V Pradeep, Global Vice-President, Consumer & Market Insights- Market Clusters, Unilever

-          Stuart Smith, Chief, Service Innovation Practice, Institute of Systems Science, National University of Singapore

-          Ronald Dalderup, Director & Co-Founder, NBDA Asia Pte Ltd

-          Bassam Jabry, Partner & Design Director, Chemistry



Session Synopsis

Companies cannot keep using standard service delivery models which require significant addition of infrastructure and manpower given the current constraints where land space is finite and competition for talent is borderless.  How can companies come up with new ways of operating by shaping different consumer behaviour without significantly impacting customer loyalty and service? 


Breakout Session 4

1300 – 1530

Industry Transformation Track:  Leveraging Industry Platforms for Sector Transformation



-          Dr Bev Postma, Executive Director, Food Industry Asia



-          Ted Tan, Deputy Chief Executive, SPRING Singapore

-          Andrew Khoo, Director, Business Development and Operations, F&B Division, ABR Holdings Limited

-          Sunny Koh, Honorary Chairman, F&B Industry Group, Singapore Manufacturing Federation (SMF)

-          Jose R. Chavez Jr, Distinguished Engineer, IBM Global Services



Session Synopsis

Various government agencies have worked with industry players and partners such as trade associations to encourage the formation of consortia comprising solution providers and users to develop scalable solutions with potential for mass adoption.


This model has been used in sectors such as Food Services and Food Manufacturing, and has shown promising results. Collaborative Industry Projects (CIPs) have been useful for various industry associations in providing platforms for their members to effectively work together to transform their respective sectors to enable more efficient processes, generate cost savings and improve profitability.



Exhibition & Networking Session